Returns & Exchanges

At SPCA, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your garments are in their original condition with tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging, ensuring all designer tags and security seals remain intact to avoid processing delays.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to any authorized courier drop-off point and keep your tracking receipt until your refund is fully processed.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing